Privacy Policy

1. Information We Collect

AQDesk may collect information that users provide when creating and using an account, including name, email address, profile information and other details entered through platform forms.

Additional information may be provided when users participate in questions and answers, projects, events, job applications, consultation requests, newsletter subscriptions or contact enquiries.

2. Account Information

Account information is used to provide access to AQDesk features, identify users within the community and manage authentication, profiles and role-based access.

Users are responsible for providing accurate account information and protecting their login credentials.

3. Community Content

Information submitted through public community features, such as questions, answers and certain profile details, may be visible to other AQDesk users or visitors depending on the feature.

Users should avoid submitting confidential or sensitive information within content intended for public viewing.

4. Project and File Information

AQDesk allows users to create project spaces, invite collaborators and upload files. Project information and private files are intended to be available only to users who have appropriate access to the relevant workspace.

5. Job and Internship Applications

Users may submit information when applying for jobs and internships, including application details, cover letters and uploaded CV files.

This information is used within AQDesk to support the application and administrative review process.

6. Consultation Information

Consultation requests may contain information about a user's requirements, preferred appointment time, proposals and consultation progress.

This information is used to manage the consultation process between the user and AQDesk administrators.

7. Newsletter and Communications

Users may choose to subscribe to the AQDesk newsletter. Subscription status can be managed from the user's account.

AQDesk may also display in-app notifications relating to platform announcements and community updates.

8. Contact Messages

Information submitted through the Contact Us form may be stored so that AQDesk administrators can review and manage enquiries.

9. How Information Is Used

Information collected through AQDesk may be used to:

• Provide and manage user accounts.
• Operate community and collaboration features.
• Manage events, opportunities and applications.
• Process consultation requests.
• Provide announcements and notifications.
• Respond to support and contact enquiries.
• Maintain platform security and functionality.

10. Information Security

AQDesk uses application controls such as authentication, authorization and access restrictions to help protect account information and private platform resources.

No online system can guarantee complete security, and users should also take reasonable precautions when managing their accounts.

11. Passwords

User passwords are not intended to be stored as readable plain text. AQDesk uses secure password hashing through its authentication framework.

Users can use the password reset process if they forget their password.

12. Changes to This Policy

AQDesk may update this Privacy Policy when platform functionality changes. The latest version will be available on this page.